Refund Policy
At FitZone Pro, we strive to provide the best fitness experience for our customers. However, we understand that circumstances may change.
Refund Eligibility: Refunds are available within the first 7 days of purchase for monthly, 6-month, or annual plans, provided you have not accessed premium content or features during this period.
No Refunds After Use: Once you’ve accessed premium features, downloaded meal plans, or attended live coaching sessions, refunds will no longer be applicable.
Cancellation: You can cancel your subscription at any time. Cancellation will stop future payments but does not trigger a refund for the current billing cycle.
To request a refund, email us at support@fitzonepro.com with your payment details and reason for the request. We aim to process refund requests within 5-7 business days.
Privacy Policy
Your privacy is important to us. FitZone Pro is committed to protecting your personal information and using it responsibly.
What We Collect: We collect personal details like your name, email, and payment information to provide you with access to our platform.
How We Use It: Your data is used to create your account, personalize workout plans, and improve your experience on our platform.
Third-Party Sharing: We do not share or sell your information to third parties. However, payment information may be processed through secure gateways like PayFast to ensure smooth transactions.
Data Protection: All user data is encrypted and stored securely to prevent unauthorized access.
Cookies: Our website uses cookies to enhance user experience and track preferences. You can manage cookie settings in your browser.
For further details or concerns, contact us at privacy@fitzonepro.com.
Terms of Use
By subscribing to FitZone Pro, you agree to our refund and privacy policies. Our goal is to help you achieve your fitness goals while ensuring transparency and trust.
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